Whoops! I ordered the wrong size/color. What do I do!?

Hey, not to worry. Just drop an email to us on care@onefridayworld.com and we will take care of your order. To talk to our comrade care call us at +91-9319192744.

What are the modes of payment I can choose from?

We currently offer cash on delivery and prepaid payment options.

How do I cancel my order once placed?

To cancel your order, you can go to the ‘My Account’ section on our website and cancel your order within 24 hours of placing the order, provided the order has not been dispatched from our treasure chest. You can also feel free to drop us an email at care@onefridayworld.com with your order number or call us at +91-9319192744.Our comrade car will look into it.

Ugh! I am unable to place an order :| and I really want to!

Even after few tries, you cannot place your order, please write to us on care@onefridayworld.com or call us at +91-9319192744. If you describe your issue over mail and send us screenshot, that would be a great help to rectify this.

I cannot proceed to the payment page?

Sometimes we get technical disruptions due to the crazy waves from the high seas. You can contact us for the same by writing to us on care@onefridayworld.com or call us at +91-9319192744.

Coupon code not working. What should I do?

Check if the coupon is correct and it should not contain any space or other characters. Coupon codes will not be applicable for sales as they are already on a discounted price. If the problem still continues, then write us on care@onefridayworld.com or call us at +91-9319192744.

I am so excited! Can I Track my order?

Of course, you can! We understand the feeling. Once the product is shipped from our treasure chest, you will receive an email with the tracking code. You can also check the status of your order by logging in to your account on our website.

Why is my order delayed? I really can’t wait!

We are so sorry that you had to wait so long. Orders are usually delayed due to supply chain or an unfortunate break down in our delivery rocketship. If your order is delayed just write us care@onefridayworld.com or call us at care@onefridayworld.com and we will deploy our rescue squad and try to hasten it up from our end.

Please note -
Due to additional health and safety measures to protect our logistics teams, your delivery might take a little longer. As per the Government of India guidelines we will not be delivering in the COVID-19 containment zones. There may also be a delay during festivals, high season periods, any local or national restrictions imposed. In the event of a delay from our side, an email will be sent regarding the same. If you have any questions, please feel free to contact our customer support team over email at care@onefridayworld.com or WhatsApp us at +91-9319192744

How do I know about new launches?

Check our 'New Arrivals' section on our website or you can also subscribe to our newsletter for frequent updates.

Do I have to order online, do you have any wondrous outlets?

Of course, we do! And they truly are absolutely wondrous and amazing and fantastical and dreamy and an absolute pleasure to travel too. Please find details regarding all our stores under the ‘Store Locator’ section on our website.

Can I make changes to my order or add one more item in the same order?

Yes, you can, within 24 hours of the order being placed. You can send us an e-mail at care@onefridayworld.com or call us at +91-9319192744 with the changes as soon as your order is placed.

Do you have a size guide? How do I know what size will fit me?

Yes, we do have a size guide on our website. We don’t want your little captains to be floating in their uniforms. You can get the measurements with the help of our size guide under the ‘Size Guide’ section on our website.

I can't find an item I saw advertised?

If the product you saw the ad of is not on our product list, it is possible it is out of stock or the ad you saw was old or it was stolen by the naughty elves of Greedy dale (don’t worry we are on it). But you can always enquire by calling us at +91-9319192744.

How do I know the status of my order?

You can see the status of your order by logging into your account or by calling us at +91-9319192744.